Baseplan > The Baseplan Difference > Customer Management
Customer Management is...
Looking after your customers throughout the sales process

Baseplan Software will give your business the tools to look after your customer's before, during and after the sale by:

  • Managing existing and potential customers through our CRM system.
  • Integrating our sales quote module to easily configure new equipment and provide fast and consistent quoting.
  • Fast contract creation for existing customers and identifying your top customers and view their hiring patterns.
  • Pre-configuring rates and conditions of hire at company, branch and customer site level.
  • Tracking service jobs and vehicles using our In-Vehicle Terminal (IVT) system.
  • Utilising customer fleet management reports to show response time and preventative maintenance performance.

 
 
 
     
 
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Access Equipment / EWP
Agricultural Fleet Management
Construction and Excavation
Crane Fleet Management
Forklift Fleet Management
Hire and Rental
 
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Baseplan Enterprise
Fleet and Asset Management
CRM
Rental Management
Baseplan as a Service
 
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Case Studies
JLG Industries Australia
Hystandard Handling Equipment
Allcott Hire
Shorehire
Linde Material Handling
Kennards Hire
 
Baseplan
The Baseplan Difference
Customer Management
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Financial Management
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