Baseplan Software is a proud recipient of Rental magazine’s ‘2016 Editor’s Choice Awards’ for its Field Service Mobility (FSM) solution. Rental is a nationally recognized publication serving equipment rental professionals for the past 38 years.
Baseplan’s Field Service Mobility was chosen as a winner for the 2016 Editor’s Choice Awards based on several key criteria including innovation, versatility, productivity and profit potential. In addition, these criteria were combined with audience engagement online over a 12-month period, at the ForConstructionPros.com website.
ALL THE POWER OF A FULLY INTEGRATED ERP SOLUTION – FROM YOUR WORK VEHICLE
Our award-winning Baseplan Field Service Mobility (FSM) is a complete solution that optimizes the Customer experience through improved service delivery and maximized, mobile workforce capabilities.
ACCESS ALL AREAS
The quickest way to improve the Customer experience is with faster response times, first-time fix rates and reduced equipment downtime. Baseplan FSM enables technicians to process all aspects of service and repairs, by providing full access to the operating system including service history, parts availability and technical support. Jobs are dispatched directly to the field, allowing for real-time feedback on job acceptance, travel and location tracking, on site hours, as well as the work carried out. All this and more, while remaining completely mobile.
Baseplan FSM still performs when your network coverage doesn’t. With full integration to Baseplan Enterprise, service and/or job cards can be completed while on-site, and once the device restores data connectivity, the information will automatically upload to the system, as well as download any new jobs.
“We’re excited to present the 2016 Editor’s Choice Award winners. As always, this year’s winning products represent the best of what leading manufacturers have to offer for today’s rental inventories,” says Jenny Lescohier, Editor of Rental. “Products chosen for this honour are those that construction professionals have shown active interest in, so it follows they’ll be looking for them at their preferred rental source. We’re pleased to offer this useful insight to our readers.”